Returns & Exchanges
Our commitment to ensuring your complete satisfaction.
How It Works
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1. Pack It
Place the item back in its original packaging along with all accompanying accessories.
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2. Contact Us
Email our support team to effortlessly get your prepaid return shipping label.
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3. Ship It
Drop off the secure package at any authorized shipping center near you.
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4. Get Refund
We immediately process refunds within 3-5 business days of receiving your item.
We want you to love your Apprecia products as much as we love designing them.
Late Deliveries or Missing Packages
If your order hasn't arrived within the expected window, please reach out to our team at hello@apprecia.com.
Exceptions / Non-returnable items
Certain types of items cannot be returned, like customized products (such as special orders or personalized items), and personal care goods that have been heavily soiled. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.