Shipping & Returns
Our commitment to getting you your products swiftly and safely.
🚚 **Shipping & Returns – FAQs**
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### ❓ **How long does shipping take?**
🚚 We usually deliver your order within **3–7 business days** depending on your location. Metro cities may receive orders faster, while remote areas might take a little longer.
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### ❓ **Do you offer free shipping?**
🎁 Yes! We offer **free shipping on most orders**. Any applicable shipping charges will be clearly shown at checkout.
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### ❓ **How can I track my order?**
📦 Once your order is shipped, you’ll receive a **tracking link via SMS/Email**. You can use it anytime to check your delivery status.
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### ❓ **Do you offer Cash on Delivery (COD)?**
💵 Yes, we provide **Cash on Delivery (COD)** on most orders for your convenience.
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### ❓ **Can I change my delivery address after placing an order?**
✏️ Yes, you can request an address change **before your order is shipped**. Contact our support team as soon as possible for assistance.
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### ❓ **What should I do if my order is delayed?**
⏳ If your order is taking longer than expected, please reach out to our support team with your **order ID**, and we’ll help you right away.
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### ❓ **What is your return policy?**
🔁 We offer an easy **return policy** in case you’re not satisfied with your purchase. You can request a return within the specified return window after delivery.
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### ❓ **How do I initiate a return?**
📲 Simply contact our support team or visit our Returns page and provide your **order details**. We’ll guide you through the process step by step.
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### ❓ **Are there any conditions for returns?**
📌 Yes, returned products must be:
* Unused and in original condition
* In original packaging
* Returned within the allowed time frame
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### ❓ **Do I have to pay for return shipping?**
💡 Return shipping charges may vary depending on the reason for return. In case of damaged or defective products, we usually cover the cost.
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### ❓ **When will I receive my refund?**
💰 Refunds are processed within **5–7 business days** after the returned item is received and inspected.
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### ❓ **Can I get a replacement instead of a refund?**
🔄 Yes! You can choose a **replacement** instead of a refund, subject to product availability.
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### ❓ **What if I receive a damaged or wrong product?**
⚠️ We’re sorry for the inconvenience! Please contact us within **24–48 hours** of delivery with photos, and we’ll arrange a replacement or refund immediately.
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💬 **Need help with shipping or returns?**
👉 Our support team is always here to assist you quickly and smoothly!